DASH PBDA · Device Loan Program · Borrower Orientation


Device Loan Orientation for Borrowers



This guide explains what you are borrowing, what you must do during your loan, and what happens if a device is overdue, lost, or misused. Read it before you sign the Device Loan Agreement.

Read before signing the agreement In-person return only Loan period: 30 days

Version 1.1 · Last updated: February 2026

What this guide is

This guide explains what you are borrowing, what you must do during your loan, and what happens if a device is overdue, lost, or misused. Read it before you sign the Device Loan Agreement.

The basics

  • You are borrowing a laptop kit owned and managed by KINBER and issued through a partner site.
  • Loan period: 30 days.
  • Renewals: up to two 30-day renewals when no waitlist exists.
  • Return: in person to the issuing site during open hours. No drop boxes.
  • No fees, deposits, or late fines.

Before checkout

You must:

  • Be a registered patron or program participant at the issuing site.
  • Be in good standing under the site’s circulation rules.
  • Complete identity verification (photo ID or an ADA-compliant alternative).
  • Provide a working personal email address.
  • Read this guide.
  • Sign the Device Loan Agreement.

What you receive

You receive one laptop kit per borrower. Return every item you were issued.

Typical kit contents

  • Laptop
  • Charger
  • Laptop bag

Optional accessories (varies by site)

  • Keyboard
  • Mouse
  • Headset

Your responsibilities during the loan

You must:

  • Follow the Acceptable Use Policy and any site network rules.
  • Keep the device and accessories secure and in good condition.
  • Return the kit on time and in person.
  • Report malfunction, loss, theft, or damage within 24 hours to the issuing site.
  • Keep your account logins private. Do not share passwords with staff or anyone else.

Saving your work

These devices use security controls that protect the program’s assets.

What this means for you

  • Save your files to your personal online account.
  • USB ports are disabled.
  • Anything saved to the device is deleted when the device logs off or restarts.

Approved use

Use the laptop for lawful, constructive activities, including:

  • Work and workforce development (job search, applications, training, remote work).
  • Education (schoolwork, online courses, continuing education).
  • Telehealth and healthcare portals.
  • Government services and benefits.
  • Essential digital tasks (banking, taxes, communication).

Prohibited use

Do not:

  • Break the law or support illegal activity.
  • Harass, threaten, stalk, or target others.
  • Access accounts, systems, or data without permission.
  • Bypass or weaken security controls, remove security tools, or attempt admin exploits.
  • Install unauthorized software or run high-risk activity (crypto-mining, bulk scanning, hosting servers).
  • Tamper with or remove asset tags, barcodes, or “Property of KINBER” markings.
  • Sell the laptop or lend it outside your household.
  • Take the device outside the United States.

For more detail on what is allowed and not allowed, read the Acceptable Use Policy: https://www.kinber.org/hubspbda/acceptable-use-policy

Security management and enforcement

The laptop is enrolled in security and device management systems operated by KINBER or its managed services provider. These systems support security settings, updates, and enforcement actions.

For non-return, loss, theft, or serious misuse, KINBER can request a remote lock and, when required for security or recovery, a remote wipe.

Privacy and your data

  • Use your own accounts and keep passwords private.
  • Device management collects limited device data used to operate and protect the device (examples: device identifiers, online or offline status, patch level).
  • Checkout and user records are treated as confidential and accessible only to authorized staff, except as required by law.

Care of equipment

  • Keep the laptop in the provided padded bag.
  • Keep liquids, heat, cold, and impact away from the device.
  • Do not add stickers or coverings, especially over labels or vents.
  • Use only the supplied charger and accessories.
  • Do not attempt repairs. Contact the issuing site for support.

Monthly loan-status confirmation

If your loan stays active into a new calendar month, you must complete a Monthly Loan-Status Confirmation.

  • You receive an automated email with a secure link on Day 1 of the month.
  • Due date: no later than Day 5 of the month.

If the Confirmation is missing, reminders and site alerts occur, and borrowing privileges remain suspended until submission.

Overdue timeline

After your due date, actions escalate to protect public assets and maintain program integrity.

  • Day 3: courtesy reminder.
  • Day 7: second reminder (email, or SMS when you opted in).
  • Day 10: borrowing privileges suspended.
  • Day 13: pre-lock notice.
  • Day 14: remote lock.
  • Day 21: final notice plus a phone call offering assistance.
  • Day 30: device marked Lost and a replacement case opened for program records and audit.

Hardship pause

A site staff can grant a one-time hardship pause of up to 14 days. The pause is recorded in the program system.

Loss, theft, damage, or malfunction

  • Report within 24 hours to the issuing site.
  • You are not billed for loss or damage under this program.
  • For suspected theft, staff may request a police report number to support recovery steps.
  • For malfunction, do not attempt repair. Contact the issuing site.

Consequences for misuse or non-return

Based on the issue, KINBER can take one or more actions consistent with law and policy:

  • Coaching or a warning, with incident documentation.
  • Suspension of borrowing privileges or required immediate return.
  • Remote lock for non-return or serious misuse.
  • Referral of suspected illegal activity to law enforcement.

Accessibility and language access

Reasonable accommodations and alternative verification methods are available for users with disabilities. Language access and translated materials vary by site. Ask site staff what options are available and how to request them.

Where to get help

Contact the issuing site first for:

  • Renewals and returns
  • Technical issues
  • Loss, theft, or damage reports
  • Accessibility or language requests

Issuing site contact info

  • Issuing site name: Huntingdon County Library
  • Site phone: 814-643-0200
  • Site email: library@huntingdonlibrary.org
  • Site hours: Monday–Thursday 10 am–7 pm, Friday–Saturday 10 am–5 pm

KINBER support contact info

Completion

You are done when you:

  • Read this guide.
  • Ask staff to clarify anything you do not understand.
  • Sign the Device Loan Agreement.

Version

Version 1.1, updated February 2026

DASH PBDA Device Loan Orientation for Borrowers.